1. home -
  2. Belden Brick Quality

Belden Brick Quality

Belden Quality Policy

The Belden Brick Company will produce and supply products that represent the brick industry standard of comparison by providing more distinctive colors, adaptable sizes and exclusive textures. This leadership posture reflects the commitment to quality, continuous improvement and customer satisfaction of Belden Brick's entire organization.

Belden Quality Management System

Belden Brick developed and implemented its quality management systems to increase productivity, improve communications, promote teamwork, improve performance and achieving quality goals in both customer service and manufacturing. This program took over two and a half years to accomplish and is an ongoing system. The elements of the program investigate and measure every possible business activity, including how the order is entered, the manufacturing process, as well as testing, packaging, shipping, etc. Our quality management system includes the following significant activities:
  • A Quality Council that meets for the purpose of determining and discussing quality levels and means for improvement.
  • Formal organizational structure that includes a Quality Policy Manual, Standard Operating Procedures and Work Instructions for all critical functions of the process.
  • A Specification Book containing specific formulas for products.
  • Formal training and communication meetings on a continuing basis.
  • Formal procedure for order review to ensure customer satisfaction.
  • Raw material mining practices that ensure early identification of requirements for maintaining proper raw material usage.
  • Record keeping that is complete to guarantee traceability of the product in terms of its reproducibility.
  • Inventory system organized to ensure proper ID, correct shipments and control of nonconforming product.
  • Formal corrective/preventive action programs in which everyone can participate and that is reviewed by corporate management.
  • Testing of materials conducted by outside labs as well as internally by company technicians.
  • Process controls monitoring for critical areas of additive feed, texture and dimensions.
  • Continuous finished product testing including:
    • 24 Hour Cold Water Absorption
    • 2 Hour Boil - Chemical Resistant Brick
    • Sampling of brick packages to ensure quality of finished product.
  • Formal customer complaint procedure.
  • Formal internal audit procedure which verifies compliance with the program. This assures every level of the quality system.
  • Formal calibration program for critical equipment.
  • Formal position on the environment relative to land reclamation, clean water and air emissions.
  • A commitment to continually attempt to improve every facet of our business.
We also have in place procedures involving the ordering of critical quality-related materials, the receipt of these materials and the evaluation of these suppliers.

Questions about our Quality Efforts? Contact Us